TUI (UK) Case Study - Overview
Project Summary:
In Spring 2009 Reality Training were engaged to deliver a roadshow across the UK to retail
managers from Thomson and First Choice, call centre travel advisors and home workers.
Objective:
To increase the revenues across the company through better knowledge, sales skills and
confidence, and to replace certain habitual practices with modern techniques.
Delivery:
Reality Training delivered 18 road shows to groups of up to 80. Each shop manager received
training packs to help embed and cascade the training.
Results:
‘job done! XX% increase YOY’
Such was the success of these road shows, that since the summer of 2009 Reality have delivers,
written and helped produce seven further training projects for TUI.
Summary:
Our common ground with TUI is an unshakeable belief that through training staff you can
directly influence better results. The Reality sales terminology is now a permanent part of the
TUI sales culture.
We’d love to write about the great results we’ve helped you get too. To let us know about your short and longer term goals and to find out our ideas on how you’ll reach them quicker please call the number below or email me here >> . Just give me an overview of what you want to achieve and what your people need to be better at and I’ll give you some ideas straight away and you can see if you want to meet up and talk more.
